1. What is the Educational/Age Criteria for applying for CRP selection process (CRP PSB- CSA, PO/ MT, Specialist officer and RRB-OA, Scale I, II &III Officers)?
The relevant notification clearly prescribes the eligibility criteria in detail. The candidates are requested to kindly refer to the relevant clause mentioned in the notification.
2. What are the dates of registration/payment of fees for online application form of CRP?
The notification mentions in detail about the schedule of registration /payment of fees. The candidates are requested to kindly refer to the relevant clause mentioned in the notification. Candidates to visit the official IBPS website.
3. What to do if, there is ambiguity with release date for Ex-Servicemen?
Candidates are requested to follow the terms and conditions mentioned in the notification.
4. In case of Specialist Recruitment, what is the specific equivalent qualification?
Candidates are advised to refer to the notification.
1. Where can I find the link for online Registration?
The candidates are requested to kindly visit the official IBPS website for the same. The link will be available during the schedule as stipulated in the respective notification. Candidates are advised to register much before the last date.
2. What to do, if a candidate is unable to upload photo and signature, thumb & handwritten declaration?
The notification prescribes detailed guidelines for uploading the photo, signature, thumb and handwritten declaration. The candidates are requested to refer to relevant clause of the notification available on the official IBPS website for the same and ensure that the photo, signature, thumb and handwritten declaration files meet the specifications mentioned in the notification.
3. How to capture live Photograph in the application and requirement regarding uploaded photo?
Candidates are advised to follow the instructions given in the notification regarding uploaded photo and capture live photo requirements.
4. If the live photograph does not match with the photograph on the Aadhaar Card or any other valid identity card, will it lead to the cancellation of the application form?
Candidates are advised to strictly follow the requirement given in the notification.
5. Where do we get confirmation mail for registration and password not received?
Email/SMS is triggered and the same is sent to the candidates on the email ID and Mobile number registered by them in application form. Kindly check and preserve the same for future references. (candidates shall keep enough space / storage to receive mails sent from IBPS)
6. Payment debited from the account and Registration confirmation not received. What should the candidate do?
After Payment, Candidates are advised to Re-login and take a printout of the e-receipt and online application form. Please note that if the e-receipt is not generated, online transaction may not have been successful. Then candidates are advised to login again with their registration number and password and pay the Application Fees/ Intimation Charges online. If candidate’s account is debited and the said transaction is also showing as failed, the amount debited is expected to be credited to the respective account in due course as per failed transaction rules of the Banks.
7. What is the status of my Registration?
a) If the candidate’s registration is successful, the candidate needs to re-login and take printout of the application form with the help of registration no. and password.
b) If candidate’s registration/ payment is not successful; Payment gateway is expected to refund the amount in due course, if any. Kindly login again and make payment before last date of Registration.
8. OBC category as per state but not in central list. Which category should be mentioned in the application form?
The candidates are requested to refer to the relevant clause of the notification available on the official IBPS website for the same.
9. What is the Validity for Caste/ EWS certificate?
The candidates are required to furnish the original valid caste/ EWS certificate issued by the competent authority at the time of interview/document verification, failing which their candidature shall be rejected. The cut-off dates for OBC (NCL) and EWS certificates are mentioned in respective notification. Formats of these certificates are also provided in the respective notifications.
10. Bar Council Certificate should be issued by all India or state wise?
The candidates may note that they are required to be enrolled as an Advocate with respective State Bar Council and Bar Council of India.
11. Awaiting final result of Qualifying degree. Can I apply for the exam?
Relevant Notification conditions are to be followed.
12. Which percentage to be filled in application by Ex-Serviceman as there is no percentage mention in military graduation certificate?
The equivalent marks of the grade obtained in the graduation certificate to be filled.
13. If any mandatory field is Not Applicable to a particular candidate, then what can be filled in the application?
The candidates are required to fill “Not Applicable/NA” in such case.
By mistake I have submitted incorrect information (Date of Birth, Category, Name, Gender, Percentage of marks, address, mobile number etc.) Can candidates correct or change their particulars in the online application form?
No change in the data already registered by the candidate in the online application form is possible as per the terms and conditions of the notification. There is save and edit option available through which changes can be made in the online application prior to submission before the last date for registration. The candidates should check all the entries made by them and only then submit (Complete Registration Button) the application.
NOTE – Edit window option may be exercised during the schedule as per the Notification.
1. What to do, if the candidate has Forgot Registration Password?
Registration Password/Registration Number have been sent to the mobile number and e mail id mentioned in the online application form. Candidates are advised to check the registration number and password. If candidate forget the password, same can be retrieved through “FORGOT PASSWORD” option on the login page during the relevant period.
2. If a candidate does not receive E-mail/SMS for call letter, whom should the candidate contact?
Email/SMS is triggered and the same is sent to the candidates on the Email ID and Mobile no. registered by them in the application form.
3. What to do, if the candidate is unable to download the Pre-Exam training (PET) call letter?
Pre exam training is only for SC/ST/Minority candidates for Officers Cadre and SC/ST/Minority /ESM/PWD candidates for clerical cadre and will not be available if the Pre-Exam training option is not opted/registered for at the time of online registration. Intimation regarding PET is sent to candidates by Email and SMS on registered email ID and Mobile no.
4. What to do, if the candidate is unable to download the Exam call letter?
This may be due to unsuccessful registration/ unsuccessful payment/ incorrect login credential/s. Kindly check your credential with your application. Enter the Registration Number or Roll Number and Alpha Numeric Password (received at the time of Application Registration) or Date of Birth in the format (dd-mm-yy) e.g. (05-06-88) at the required places to download the Exam Call Letter.
5. Can a candidate request for change in Centre/Venue / Date /Time?
The allotted date, time and venue for the exam cannot be changed as per the terms and conditions of the notification.
6. What to do, if allotted Exam centre not as per selected exam centre?
Candidates who opted for a particular centre of exam might not be accommodated therein for reason beyond the control of IBPS. Such candidates will be allotted other centres. Candidates have to appear for the examination at the allotted Centre only. This is clearly mentioned in the notification.
1. How to find exact location of exam centre?
The candidates are advised well in advance about the venue of the online examination. There is sufficient time available for the candidate to locate the venue of examination.
2. Will the candidate Not be allowed to appear for exam in case of Late entry, ID proof, Name mismatch?
The notification /call letter mentions in detail about the procedures/conditions to be followed for online examination. The candidates are expected to follow these guidelines to ensure uniformity.
3. In case the candidate has uploaded Capital signature / blurred signature in the application, what will happen?
(i) Signature in CAPITAL LETTERS are not accepted.
(ii) Signature uploaded in application form should be of appropriate size and clearly visible.
Candidate should ensure adherence at the time of application registration. if not followed, candidate will not be allowed for exam.
NOTE – Edit window option may be exercised during the schedule as per the Notification.
4. What to do, in case of reporting late for online examinations and complaints about not permitting to attend /participate in online examination?
The reporting time for online examination is printed on the call letter. All candidates have been advised to report to the online examination venue well before the reporting time to avoid denial of entry for the online examination. In any case the candidates will not be permitted to enter the venue of the examination after the prescribed time.
5. What to do in case of, non-collection of call letters, signature missing in the attendance sheet?
The candidates will be allowed to enter the lab on submission/ authentication of Call letter, ID proof bearing exactly the same name and after checking the Photo ID and other identity related credentials. Secondly, all the candidates present in the lab are to affix their signature on the attendance list. The candidates shall note that if they do not/ forget to sign the attendance sheet, their presence will not be considered only on the basis of online exam responses. The candidates must follow the instructions given on the call letter in this regard.
6. What are the guidelines for answering a Question: Frequent representations are received about the marking /saving an option /answer/response in online examination?
In this connection the procedure for answering a multiple choice type question and saving the responses are given below:
To select your answer, click on the button of one of the options
a. To deselect your chosen answer, click on the button of the chosen option again or click on the Clear Response button
b. To change your chosen answer, click on the button of another option
c. To save your answer, you MUST click on the Save & Next button
To mark the question for review, click on the Mark for Review & Next button. If an answer is selected for a question that is Marked for Review, that answer will be considered in the evaluation. A mock link is made available on IBPS website at the time of issuing call letters. Candidates may visit the link to see the system user interface
7. What to do, if there is system and server problem in examination/ Due to system problem loss of time in examination/ Re- examination?
Candidates may register complaints on Candidates Grievance Lodging and Redressal Mechanism (CGRS Portal). Such complaints are addressed on merit.
8. What to do, if a candidate has Lost Prelim Exam (which was authenticated by Exam Officials during Prelim Exam) call letter?
The candidates are required to lodge FIR with the respective Police Station in case of loss of Call letter for Preliminary Exam and preserve the FIR copy/ Lost Document Report (LDR) for producing the same as and when required.
1. What should a candidate do in case of Forgot Password?
The password is shared on the mobile number and Email Id registered in the online application form at the time of Registration. Candidate can also view result by using Date of Birth in the format (dd-mm-yy)
2. What should a candidate do in case of Invalid Login?
The candidates may check the result status/ scores using their correct login credentials. Enter the Registration Number or Roll Number and Alpha Numeric Password (received at the time of Application Registration) or Date of Birth in the format (dd-mm-yy) eg. (08-06-90) at the required places to view the same.
3. What are the cut off marks?
Cut-off marks for their respective category & State is provided along with the online examination result. Also, the candidates are requested to kindly refer to the relevant Notice for Provisional Allotment available on official IBPS website.
4. How to calculate cut off score/Normalization method/ Equi-percentile method?
The candidates are requested to refer to the relevant clause of the Notification available on official IBPS website for the same. Candidates may also visit the IBPS official website for method of Normalisation
5. Where to register for Correctness of the score mentioned in the score card. / Recheck of exam score?
The candidates may register query on CGRS Portal.
6. How to know the reason for cancellation of candidature?
The candidates are requested to refer to the relevant clause of the notification available on official IBPS website for the same.
7. Can a candidate obtain answer sheet copy/ Question paper /Right Answer key (model Answer key)?
As per IBPS Policy we do not provide answer sheet / question paper/ Right Answer key (model Answer key).
1. What to do, if I am not able to download my Interview call letter?
Visit official IBPS website. Candidate can download call letter with the help of Registration number and Alpha Numeric Password (received at the time of Application Registration) or Date of Birth in the format (dd-mm-yy) eg. (08-06-90) at the required places to view the same during the relevant stipulated period.
2. Can I request for reprint of application form?
Reprint Link is available on official IBPS website during the relevant period.
3. What should a candidate do in case of Forgot password?
The password is shared on the mobile number and email id registered in the online application form at the time of Registration. Candidate can also view interview result by using Date of Birth in the format (dd-mm-yy).
4. Can a candidate request for change in Category (EWS,OBC, SC, ST, EX-SERVICEMEN, PWD)?
No change in the data already registered by the candidate in the online application form is possible as per the terms and conditions of the advertisement. Edit window option may be exercised during the schedule as per the Notification.
5. Where can I find Interview document related information?
The notification /call letter elaborately indicates the list of documents to be submitted at the time of interview. The candidates are requested to refer to the relevant clause of the Notification along with the Information Handout which is available on official IBPS website.
6. Is it compulsory to provide Category/disability certificate as per notification format?
Candidates are required to submit document/s as per notification format and terms and conditions mentioned in the Notification /Interview call letter and in accordance with the Government of India guidelines.
7. What to do, if Panel members/Verifying Officers have not allowed me for the Interview because of not having carried Original Certificates/Eligibility Documents?
Candidates must acquire all certificates/eligibility documents at the time of Interview. The list of documents to be submitted at the time of interview have been displayed well in advance in the advertisement/notification. Hence the candidates who fail to adhere to the terms & conditions of the Notification/interview call letter, will not be allowed to appear for the interview.
8.I have not received any communication from your end hence I could not attend interview. In such cases, rescheduling/ arranging interview is possible?
All the candidates who have been provisionally shortlisted for interview have been intimated through Email/SMS on the mobile number and Email Id registered for in the online application form. Furthermore, official website of IBPS is to be visited from time to time.
1. What should a candidate do in case of Forgot password?
The password is shared on the mobile number and email id registered in the online application form at the time of Registration. Candidate can also view final result by using Date of Birth in the format (dd-mm-yy)
2. Is there any provision of review of Interview Marks?
There is no provision for review of interview marks.
3. What should a candidate do in case of Invalid Login?
The qualified candidates may check the result status/ scores using their correct login credentials. Enter the Registration Number or Roll Number and Alpha Numeric Password (received at the time of Application Registration) or Date of Birth in the format (dd-mm-yy) eg. (08-06-90) at the required places to view the same.
4. Where to register for correctness of the Interview marks. / Recheck of interview marks?
Awarding of marks in interview depends upon the performance of the candidate.
1. When is the time to Declare the merit list?
Kindly keep visiting official IBPS website.
2. When will the Reserve list be released? Not to hold further Exam till the Reserve list is exhausted?
The candidates are requested to kindly refer to the relevant notification available on official IBPS website. Validity of reserve list is clearly mentioned. No query in this regard shall be entertained.
3. What to do, in case of Invalid Login Credential for Reserve list Result?
Provisionally allotted candidates have already been intimated (Email/SMS). Kindly refer the notification regarding Provisional Allotment Reserve List available in the official IBPS Website.
4. What to do if, I got bank allotment but bank has not contacted me yet or Email/SMS not received regarding Bank appointment?
The role of IBPS comes to end after the provisional allotment. The offer of appointment is done by the bank/organization to which the candidate has been provisionally allotted. The candidates may contact the allottee Bank for appointment, IBPS has no role to play.
5. Can I change Bank Preference?
Bank preference once submitted, cannot be changed .The decision of IBPS in provisional allotment of Organizations shall be final and binding upon the selected candidates.
1. Where do I find Information about IBPS
The candidates are requested to kindly visit the official IBPS website for the same.
2. When is the next examination?
Kindly keep visiting the official IBPS website from time to time for updates.
3. What to do, in case of non-co-operation from the Banks?
The candidates are requested to kindly contact concerned allottee bank/organization.
4. What is the eligibility criteria for next CRP examination?
Eligibility criteria for any CRP examination is to be referred only from the relevant Notification.
5. What is the pay scale in Bank job?
Information may be obtained from the Bank.
6. Why is PET not given to General candidate?
PET is provided as per the Govt. guidelines in this regard.
7. How to enroll with IBPS?
There is no general enrollment system in IBPS. Candidates can only apply to posts in Participating Banks /Organizations in response to posts advertised for, on the official IBPS website.
8. How to file RTI in IBPS?
IBPS does not come under the purview of RTI Act, 2005.