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In line with the past trends, the financial matrices of the Institute reflected good performance during 2024-25. It would be appropriate to recount the efforts behind these numbers, in the face of a challenging environment. Apprehensions at large about integrity of public examinations led to momentous changes, including the enactment of the Public Examination (Prevention of Unfair Means), Act 2024, with many state governments following suit with their own legislations. IBPS has been notified as a Public Examination Authority (PEA) under the Act and Rules framed thereunder. IBPS operations ran on an even keel, while it also introduced quality technological initiatives and enhancements regularly. Acting as a sounding board for its peers, IBPS played an active role in the formulation of ‘Normative Standards and Guidelines for CBT’ by the National Recruitment Agency (NRA), under the auspices of DoPT, GOI.
The Strategic Plan “Aspirations 2025” has achieved digitisation objectives substantially, fortifying the core values of ‘Speed, Accuracy, Confidentiality’ further. The achievements and learnings of “Aspirations 2025” on transformation and business process engineering initiatives would provide a springboard for the next phase of our long-term strategy.
The Public Examinations should not only be fair, but they should also appear to be fair. IBPS, with a ‘zero tolerance’ policy towards adoption of unfair means by candidates in the examinations, judiciously implemented and refined its debarment policy for candidates and scribes found using unfair means in examinations. The newly set up Examination Integrity Services Group (ESIG) in IBPS, with capabilities of AI tools and Data Analytics, focusses exclusively in identifying undesirable candidates and uncovering unethical practices in the examinations, which has yielded significant outcomes. Aadhaar authentication in IBPS examinations now permitted by the Government of India will add to the robustness of candidate identification, at various stages of selection process.
Reduced use of paper and better turnaround time (TAT) of our processes bear testimony to the efficiency gains of the ongoing Digital Transformation. The achievement in the Year 2024-25 on the objective of ‘Digital Innovation’ provided a good base for the year 2025-26 being observed as the Year ‘Towards Digital Excellence’. A major work in process is the ‘Colocation-Based DR Setup’, which, being part of the Business Continuity Plan, will add immense resilience to IBPS operations. The adoption of the Quality Management System, ISO 9001:2015, now under implementation, will formalize the knowledge management and continued improvements to foster further confidence in IBPS among its stakeholders.
Improving general amenities and creating an intellectually stimulating culture matching the aspirations of employees is accorded high priority, as expected of a knowledge-based organization. In-house research journals, ‘Colloquium Series’, and nominations for training in top Business Schools aim to upgrade research and operational skills of Faculty and other staff. Participation in seminars abroad and renewed association with the world leaders like ETS, e- Assessment Association and IACAT are making our faculty well-conversant in global assessment techniques.
IBPS launched a major renovation project of its premises during the year, to enhance infrastructure facilities and appearance of the office, befitting a modern organization. All the Divisions are not allowing any disruption, demonstrating the same resilience, despite constraints faced ruing the Renovation.
IBPS is grateful to the Ministry of Finance, Government of India, the RBI and the State Governments for their unwavering support and guidance. We owe deep gratitude to the Governing Board members, Chairman of the Finance Committee and the Chairman of the Governing Board for their encouragement, extending their wisdom and generous support during the year. The Institute thanks its member institutions and other client organizations for their continued trust. A special round of applause is due for the dedicated staff of IBPS, who with their zeal and commitment always keep the flag of the Institute flying high.
With Best Wishes,
Place: Mumbai
Date: 31st March, 2025
Sincerely,
(HARIDEESH KUMAR B)